Please allow 7 business days for your order to be shipped. Custom orders will take 14 business days to be shipped. Rush delivery is available depending on your item.
If an item shows delivered, please check with neighbors, the postman, or the local post office. USPS does not cover anything that show as delivered, which means the buyer is no longer covered if proof of delivery is available. If an item shows delivered I will not cover the cost of your Item. You will be charged full price plus shipping for me to recreate it again.
If the item is shipped back to me due to improper information provided by the buyer, the buyer will be responsible shipping costs.
No returns or exchanges. If an item is damaged upon arrival you have 14 days from the delivered date to submit a picture of the damaged item. Only then will I replace your merchandise.